Privacy Policy
At Alpha Driving School, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and postal address
- Lesson Details: Preferred lesson times, vehicle preferences (manual or automatic), and learning objectives
- Payment Information: Billing details for lesson payments (processed securely via third-party providers)
- Communication: Messages and inquiries submitted through our contact form
How We Use Your Information
We use the information you provide to:
- Schedule and conduct driving lessons
- Respond to your inquiries and provide customer support
- Send lesson reminders and updates
- Process payments and invoices
- Improve our services and website
- Comply with legal and regulatory obligations
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your payment information is processed through secure, PCI-compliant payment processors.
Third-Party Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Payment Processors: To process lesson payments securely
- Legal Authorities: When required by law or to protect our rights
Your Rights
Under UK and EU data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to processing of your data
- Request restriction of processing
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@alphadrivingtaunton.com or call 01984 636604.
Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser; however, disabling cookies may affect site functionality.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Once your lesson contract concludes, we retain records for accounting and legal compliance purposes (typically 6 years) before secure deletion.
Children's Privacy
Our services are not directed at individuals under 18. However, learner drivers under 18 may have a parent or guardian contact us. We collect minimal information from minors and only with parental/guardian consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Alpha Driving School
Email: info@alphadrivingtaunton.com
Phone: 01984 636604
Last updated: January 2026